HOLIDAY HOURS:

The clinic will be closed from December 23, 2025 to January 5, 2026. Please submit refill requests prior to December 23. Portal messages will be checked but with less frequency and if not urgent, response may be postponed until we return January 5. 

If you have an urgent matter, please contact your primary care provider, see urgent care or if serious seek treatment in an emergency room. If you question is urgent and pertains to our treatment plan, leave a message at 715-227-3637 after sending a portal message if urgent reply is needed. 

Have a wonderful holiday!

Clemma J. Nash, MD

Portal Messaging Guidelines

I value staying connected with you and want to make sure our communication is effective and sustainable. To keep the portal useful for everyone, please follow these guidelines:

• Appropriate for the portal: brief updates, quick clarifications, medication refill requests, or sharing test results I’ve requested.

• Not appropriate for the portal: in depth discussions of new health concerns, detailed treatment questions, or issues requiring more than a quick clarification. These are best addressed in a scheduled visit so I can give you the attention and care they deserve.

• Response time: I do my best to reply within 2–3 business days. Portal messages are not for urgent issues. Please call 911 or go to the ER for emergencies.

• Extended messaging: If a message requires significant time to review, multiple back-and-forth exchanges, or functions like a visit, I’ll ask that we schedule a formal appointment.

Thank you for helping me keep portal communication clear and efficient — this allows me to focus my time and energy on providing thoughtful care to each of you.